When our heater stopped working, we called NW HVAC. They dispatched a technician the same day. It was explained that they could repair our 20 year old heater but we decided, in the long run, it would be more advantageous to replace the heater and AC units. Steve came out and explained the benefits of each system. We decided on the Coleman, which had positive on line reviews. The crew that performed the removal and installation were very courteous and knowledgeable and explained the function and operation in great detail.
A great experience all around.(Except for the price associated with replacing your HVAC system)